freely acknowledges and willingly accepts the serious responsibility in the care of your beloved family member. As part of that responsibility, we are committed to operate our kennel in the highest ethical standards in the pet care
- We will deal honestly, fairly, and respectfully with the public, and will put the welfare of our boarders and service to customers above personal gain.
- We will honor our commitments to our customers, and will avoid inaccurate or misleading claims about the care we provide.
- We respect the confidential nature of our client/kennel relationship and will not release client information to unauthorized individuals.
- We will endeavor to resolve any disputes which might arise in a fair, amicable and professional manner.
If at anytime, you feel that we have not lived up to these commitments, we sincerely urge you to bring the matter to our attention.