Bill of Rights For Boarded Pets in Sewickley, PA


The Kennel freely acknowledges and willingly accepts the serious responsibility in the care of your beloved family member. As part of that responsibility, we are committed to operate our kennel in the highest ethical standards in the pet care industry.

Bill of Rights For Boarded Pets

  1. We will care for all boarded pets with kindness and will place their welfare above all other business considerations.
  2. We will provide security and safety for all boarded pets by means of design and good animal handling procedures, adequate separation between animals, and keeping all pet boarding areas free of potential hazards.
  3. We will maintain a sanitary environment for all boarded pets.
  4. We will provide trained and vigilant supervision of all boarded pets and will respond appropriately to any sign of distress or emergency.
  5. We will provide clean individual stainless steel food and water containers daily for each boarded pet.
  6. We will provide an adequate and proper diet in the amount you direct.
  7. We will seek veterinary assistance whenever appropriate, the choice of veterinarian to be explained during check-in.
  8. We will administer owner-provided or veterinary prescribed medication in accordance with instructions.
  9. We will take appropriate measures to control parasites within the kennel environment.
  10. We require immunizations for all boarders, as specified in our pre-entry procedures.
  11. We will maintain the kennel temperatures within healthful limits.
  12. We will provide adequate ventilation and cleaning of individual runs to minimize possible exposure to harmful bacteria and viruses.
  13. We will provide individual inside sleeping and outside exercise areas which are large enough to accommodate normal postural movements.
  14. We will provide exercise opportunities in areas that are safe, clean, and large enough for each pet.

OUR PLEDGE TO YOU:

  1. We will deal honestly, fairly, and respectfully with the public, and will put the welfare of our boarders and service to customers above personal gain.
  2. We will honor our commitments to our customers, and will avoid inaccurate or misleading claims about the care we provide.
  3. We respect the confidential nature of our client/kennel relationship and will not release client information to unauthorized individuals.
  4. We will endeavor to resolve any disputes which might arise in a fair, amicable and professional manner.

If at anytime, you feel that we have not lived up to these commitments, we sincerely urge you to bring the matter to our attention.

Mary Jo Faulkner